Instrumentation Inside Sales

January 5, 2023 | Posted By: szadah

Position Summary

The Instrumentation Inside Sales position will be responsible for sales of our instrumentation product line by developing leads, acquiring new customers, and following up with existing customers. This person will also collaborate with and assist our distribution network for the increased sales of Instrumentation products. This position reports to the VP of Sales and Marketing and is based in Nashua, NH.

Key Responsibilities

  • Identify, contact, and close new sales opportunities, leveraging CRM and ERP systems
  • Maintain an accurate and detailed pipeline in Salesforce, as well as track sales progress against quarterly/annual targets
  • Develop and execute effective sales strategies though inbound and outbound leads and communications
  • Develop quotations and technical proposals, collaborating with internal teams as needed
  • Proactively provide after sales support and account maintenance
  • Assist customers with real-time, web-enabled chat
  • Represent company at trade shows to promote products and services
  • Liaise between customers and Engineering to develop suitable product solutions
  • Create and deliver engaging presentations both in person and virtually to prospects and existing clients
  • Collaborate with marketing and product teams on market development, outreach, and customer segmentation
  • Other duties as requested by the VP of Sales and Marketing

Experience, Skills, and Education

  • Bachelor of Science degree
  • 3+ years’ experience in scientific equipment/instrument sales including hardware and software components
  • Understanding of technical customer base including laboratory, datacom, process control, HVAC and critical containment industries
  • Excellent verbal and written communication skills
  • Proven track record of meeting and exceeding sales goals
  • Familiarity with Salesforce, Shopify, and ERP systems preferred


  • Annual base salary, depending on candidate’s experience; plus commission
  • 3 weeks annual paid vacation
  • Company Medical, Dental, Life, Disability and Retirement

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